​Information We Collect​

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1. Personal Information:

   • When you contact us, schedule a pickup, or fill out forms on our Site, we may collect your name, email address, phone number, company name, and other relevant details.

2. Usage Data:

   • We may collect non-personal data about your interaction with our Site, such as your IP address, browser type, device information, and pages visited.

3. Cookies:

   • We use cookies to enhance your experience on our Site. Cookies help us understand how visitors interact with our website and improve its functionality. You can manage or disable cookies through your browser settings.

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How We Use Your Information

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We use the information collected for the following purposes:

• To provide and manage our services, such as scheduling pickups and responding to inquiries.

• To improve our Site’s functionality and user experience.

• To communicate updates, promotions, and other relevant information (with your consent).

• To comply with legal obligations or protect the rights and safety of Lab Link and its users.

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How We Protect Your Information

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We take data security seriously and implement industry-standard measures to protect your personal information. These measures include secure servers, encryption, and restricted access to sensitive data. However, no system can guarantee complete security, and we encourage you to take precautions to protect your personal information.

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Sharing Your Information

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Lab Link does not sell or rent your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party providers who assist us in delivering our services, such as hosting and analytics.

• Legal Compliance: We may disclose information if required by law or to protect our legal rights.

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Your Rights

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You have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your information.

• Opt out of receiving marketing communications.

• Request the deletion of your personal information, subject to legal requirements.

To exercise these rights, please contact us at privacy@lab-link.ca.

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Third-Party Links

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Our Site may include links to third-party websites. Lab Link is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

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Updates to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this page periodically.

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Contact Us

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If you have any questions or concerns about this Privacy Policy, please contact us at:

Lab Link
P.O. Box 1213, Grande Cache AB, T0E 0Y0
privacy@lab-link.ca

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